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Service AI specializes in providing accessories and spare parts for laboratory instrumentation in a niche area of the market. Our business strategy focuses on meeting the unique needs and requirements of popular equipment that is widely used but no longer manufactured or supported by its original manufacturers.   With over 25 years of experience in supporting scientists with laboratory instrumentation and spare parts, our knowledgeable and dedicated team takes pride in ensuring that every recertified or new instrument and spare part we supply is fully tested and certified by a manufacturer-trained engineer. We guarantee that our products will work and provide proof of performance documentation when applicable.  

We only supply refurbished laboratory instrumentation that our team of experts are trained and certified to work on, ensuring that we deliver high-quality instruments and reliable service to our customers.

At Service AI, we understand the importance of safe shipping and delivery, and we take utmost care in ensuring that our products are delivered safely to our clients. Additionally, we offer professional installation services upon request.

Lab Pundit

Service AI offers a comprehensive range of spare parts and fully certified and rigorously tested laboratory instruments, accompanied by detailed proof of performance documentation.

Explore Ask LabPundit for answers to commonly asked questions about our laboratory equipment. Should you have further inquiries, please don't hesitate to contact us via email.

Filtering by Tag: Laboratory instruments running on Windows XP

Upgrading legacy laboratory equipment from Windows XP

Service AI

Are you struggling with migrating your expensive lab equipment from XP or Windows 7 OS to the latest Microsoft Windows 10 or 11 OS platform? This is a common concern among lab users and scientists, as many laboratories have expensive analysis equipment that relies on legacy software compatible with older Microsoft operating systems. Unfortunately, many of these instruments lack the necessary hardware drivers to operate seamlessly on the current versions of Windows OS, and some OEMs have dropped support for these workhorse devices, even though they are still in excellent working condition and beloved by their users. This presents a challenging situation, as replacing or upgrading these devices could cost millions of dollars. Additionally, these devices are often connected to the lab's network, and scientists cannot disconnect them as they rely on them to extract data to Excel worksheets or databases.

However, there is good news for those facing this dilemma. Service AI has successfully configured Beckman Coulter DU-800 spectrophotometers with software that was originally designed to work on Windows XP, to function securely on Windows 10, 64-bit OS platform. So if you are experiencing similar issues in your lab, there may be a solution to migrate your equipment to the latest Windows operating system.

Please see details at the link below for more details: DU-800 on Windows 10, 64-bit OS platform and DU-800 on Windows 11 PRO Space Saving System

website: www.serviceai.us ; email: support@serviceai.us

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