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Service AI specializes in providing accessories and spare parts for laboratory instrumentation in a niche area of the market. Our business strategy focuses on meeting the unique needs and requirements of popular equipment that is widely used but no longer manufactured or supported by its original manufacturers.   With over 25 years of experience in supporting scientists with laboratory instrumentation and spare parts, our knowledgeable and dedicated team takes pride in ensuring that every recertified or new instrument and spare part we supply is fully tested and certified by a manufacturer-trained engineer. We guarantee that our products will work and provide proof of performance documentation when applicable.  

We only supply refurbished laboratory instrumentation that our team of experts are trained and certified to work on, ensuring that we deliver high-quality instruments and reliable service to our customers.

At Service AI, we understand the importance of safe shipping and delivery, and we take utmost care in ensuring that our products are delivered safely to our clients. Additionally, we offer professional installation services upon request.

How can you determine if the Beckman LS6500 CRT terminal has failed?

Lab Pundit

Service AI offers a comprehensive range of spare parts and fully certified and rigorously tested laboratory instruments, accompanied by detailed proof of performance documentation.

Explore Ask LabPundit for answers to commonly asked questions about our laboratory equipment. Should you have further inquiries, please don't hesitate to contact us via email.

How can you determine if the Beckman LS6500 CRT terminal has failed?

Service AI

If you're considering purchasing the LS6500 READY! Wyse Winterm module from Service AI as a replacement for your failed Beckman Coulter LS6500 CRT terminal, it's important to first confirm whether your CRT terminal is really dead or not. Here are a few questions to ask yourself:

  • Is the screen blank? If so, it's possible that the issue lies with the LS power supply inside the unit, rather than the CRT itself.

To check whether the LS power supply is working properly, you'll need to remove the front cover of the LS6500. Here's how:

  1. Loosen (but do not remove) the lower front screws on each side of the LS6500, as well as the two front screws that are visible when you lift the sample compartment lid up. There may also be two screws under the lip of the front panel that need to be removed. Usually, these two screws are removed during installation, so they will be missing in most cases.

  2. Lift off the front cover.

Once you have access to the inside of the LS6500, take a look at the enclosed picture of the LS6500 power supply box to confirm that the LS power supply is functioning properly. The black box shown in the picture contains a piggy back board with LEDs that should be ON if the LS power supply box is okay.

A working LS Power Supply Unit (Black Box inside the instrument)

To determine whether your existing Wyse terminal/module needs to be replaced, check the LED status on the LS Main board as shown in the enclosed picture. If the LED pattern matches "00110001" and your Wyse terminal module's display remains frozen on the startup screen during instrument start-up, this confirms that the CRT or Wyse module is faulty.

In this case, you can purchase the LS6500 Ready Wyse Winterm module from our secure ecommerce website by clicking the following link: - LS6500 Ready Wyse Winterm module

CRT Terminal Test Failure (LED Status)

If you've completed the above troubleshooting steps and determined that your Wyse Module is functioning properly, but your LS power supply is dead instead, you can reach out to us for further information by emailing support@serviceai.us or calling our technical support line at +1-510-899-1340.

Alternatively, you can purchase the LS power supply module securely from our ecommerce website by clicking the following link: Beckman LS6500 Main P.S. Assembly, (+5,15,+24) - New Style

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